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Frequently Asked Questions

How can I return a product?

You can return any unworn product in its original condition within 14 days of receiving it for a full refund. To start the return process, please contact us by email at contact@silomis.com.

How long does delivery take?

Standard delivery usually takes between 8 and 12 business days. We will provide you with tracking information once your order has been shipped.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking link. You can use this link to track the status of your delivery in real time.

How can I contact customer service?

For any questions or concerns, our customer service team is available to assist you. You can contact us by email at contact@silomis.com. Our contact details are also available on our Contact Us page.

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